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Automated Voice Response System (AVRS)

To access the AVRS, dial toll-free 1-800-727-7848. The AVRS is available 22 to 23 hours per day for the status of the following items:

  • Check Amount
  • Claim Status
  • Drug Pricing / NDC Information
  • Procedure Code Pricing File Information (CPT-4)
  • Recipient: Benefits Used
  • Recipient: Eligibility
  • Recipient: Other Insurance

 

 

 

 

 

 

 

 

 

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