Provider Representatives

Gainwell Technologies provider representatives are available to assist Medicaid providers with claims submission and in the resolution of claims processing concerns. Representatives are also available to conduct workshops, on-site billing seminars and to answer questions about electronic billing.

To reach a Provider Representative, dial 1-855-523-9170 then the six digit extension below, or use their e-mail address


Gainwell Technologies Provider Representatives
Amber Smith Ext. 121163 - Click here to e-mail
Emily Morrison Ext. 121067 - Click here to e-mail
Lauryn Morgan Ext. 121048 - Click here to e-mail
Hannah Coker Ext. 121168 - Click here to e-mail
Suzi Fortney Ext. 121110 - Click here to e-mail
Jessica Strickland Ext. 121019 - Click here to e-mail
Krysta Cook Ext. 121058 - Click here to e-mail
Jacquelyn Thomas Ext. 121077 - Click here to e-mail
Brittany Mann Ext. 121025 - Click here to e-mail
Tori Nix, Supervisor (334) 245-2818 - Click here to e-mail